Cloud Operations Engineer II

The role

You will deploy, manage and optimize Zafin's SaaS cloud infrastructure and applications, mainly on Microsoft Azure, with a focus on reliability, security, scalability and high availability. You will automate deployments, troubleshoot production issues and support disaster recovery, working with Engineering, DevOps and Operations teams.

What you will do

• Build, deploy, manage and maintain Zafin's SaaS environments and application stack
• Manage Azure infrastructure and deployments, including AKS, Azure Networking and Azure Security services
• Design and maintain CI/CD pipelines using Azure DevOps
• Implement Infrastructure as Code with Terraform, Ansible and related tools
• Perform patching, AKS upgrades, certificate management and environment updates
• Monitor infrastructure and application health with Azure Monitor, Prometheus and Grafana
• Troubleshoot production incidents, conduct root cause analysis and implement fixes
• Support Docker, Kubernetes and OpenShift deployments
• Manage cloud networking and security settings, including firewalls, WAF, NSGs, VPNs and load balancers
• Support disaster recovery and business continuity planning

Required qualifications

• Bachelor's or postgraduate degree in Computer Science, IT, Engineering or related field, or equivalent practical experience
• 6–10 years of experience in cloud operations, infrastructure, DevOps, SRE or related roles
• Strong hands-on experience with Microsoft Azure
• Strong expertise in Azure Kubernetes Service, Azure Networking and Azure Security
• Strong hands-on experience with Docker and Kubernetes
• Proven experience with Terraform and Infrastructure as Code
• Experience with CI/CD pipelines using Azure DevOps
• Strong working knowledge of Linux administration
• Proficiency in scripting with Bash, Python, PowerShell or similar
• Good knowledge and hands-on experience with JBoss, WildFly and PostgreSQL
• Experience with production incident management, root cause analysis and ITSM standards
• Flexibility to participate in on-call and roster-based support, including offshore hours, multiple time zones and weekends

Nice to have

• Experience with AWS or Google Cloud Platform
• Experience with Ansible or other configuration management tools
• Experience with Datadog, AWS CloudWatch or similar monitoring tools
• Familiarity with cloud cost optimization and capacity planning
• Exposure to highly regulated industries, particularly banking or financial services
• Experience supporting globally distributed Engineering and Operations teams
• Experience with high-availability architecture and disaster recovery testing
• Microsoft Certified: Azure Administrator Associate, HashiCorp Certified: Terraform Associate or Certified Kubernetes Administrator (CKA)

Benefits

• Competitive salary and annual bonus opportunities
• Fully company-paid health benefits
• Generous vacation, holidays and paid volunteering days
• RRSP matching
• Employer-paid insurance coverage
• Wellness resources and extensive paramedical benefits
• Opportunities for professional growth and career advancement

Before you apply

• Zafin may use AI and automated technology to screen or assess applicants, but will not use AI for interviews or hiring decisions
• Accommodations are available on request for candidates taking part in the selection process

About the company

Zafin is an AI platform company helping regulated institutions modernize critical work with governance and control. It is headquartered in Toronto and partners with financial institutions across North America, Europe, the Middle East, Africa and Asia-Pacific.