Medical Assistant (MA)

The role

As a cross-trained Medical Assistant in Memphis, Tennessee, you will support both clinical and front-office work at a pediatric clinic. You will flex between patient check-in and scheduling, and rooming, vitals, vaccines and provider support, based on daily needs.

What you will do

• Greet, room and prepare patients for appointments.
• Complete patient intake, obtain vital signs and conduct assessments within scope of practice.
• Perform point-of-care testing, including strep, flu, RSV, COVID and hemoglobin.
• Administer vaccines and monitor patients for adverse reactions.
• Assist physicians and advanced practice providers with patient care and procedures.
• Support medication refills, prior authorizations, referrals and patient recall.
• Maintain accurate patient documentation in the EMR.
• Check patients in and out, verify demographic and insurance information, and schedule appointments and referrals.
• Answer and manage incoming calls with empathy and professionalism.
• Flex between front-office and clinical duties to keep patient flow efficient.

Required qualifications

• High school diploma or equivalent.
• Current Certified Medical Assistant (CMA) credential.
• Current BLS certification.
• 1+ year of experience in a Medical Assistant or patient-facing healthcare role.
• Comfort supporting both clinical and front-office responsibilities in a medical practice.
• Experience navigating electronic medical records and scheduling systems.
• Strong interpersonal, communication and customer service skills.
• Ability to multitask, prioritize and stay organized in a fast-paced environment.
• Flexibility and a collaborative, team-first approach.
• Commitment to compassionate, inclusive and family-centered care.

Before you apply

• Current CMA credential and current BLS certification are required.

About the company

Zarminali Pediatrics is building a multispecialty pediatric group focused on transforming how pediatric care is delivered nationwide. It is a growth-stage company.