Director of Engineering - Platform & Integrations

The role

Lead the engineering team that builds ZenBusiness's Enterprise Platform and partner integrations. Set the technical strategy for APIs and integration capabilities, and work with partners and internal teams to deliver reliable solutions.

What you will do

• Lead, coach, and develop engineers supporting Platform APIs and partner integrations.
• Set engineering practices for planning, design reviews, code reviews, testing, deployment, and production support.
• Define the technical vision and roadmap for Enterprise APIs and integration capabilities.
• Lead the design and evolution of APIs, schemas, webhooks, authentication, and developer tools.
• Set standards for API versioning, backward compatibility, and change management.
• Represent ZenBusiness in senior technical conversations with strategic partners.
• Guide partners through solution design, testing, and launch, including go/no-go decisions.
• Own reliable delivery of API and integration roadmap commitments.
• Set service-level objectives and operational metrics for partner-facing services.
• Ensure production incidents and partner escalations have clear ownership and follow-through.

Required qualifications

• Significant experience leading software engineering teams, including managing engineering managers and/or senior engineers.
• Experience designing, building, or operating external APIs and enterprise integration platforms.
• Strong understanding of REST APIs, webhooks, event-driven architecture, authentication, API gateways, versioning, and integration security.
• Experience delivering complex integrations involving multiple internal systems and external partners.
• Demonstrated ability to translate business requirements into scalable technical solutions.
• Strong understanding of software delivery, testing, observability, incident management, and production operations.
• Experience managing technical roadmaps, dependencies, risks, and cross-functional delivery.
• Strong written and verbal communication skills, including communicating technical decisions to nontechnical audiences.
• Experience participating in customer- or partner-facing technical conversations.
• Ability to balance urgent partner needs with long-term platform health.

Nice to have

• Experience building developer portals, integration sandboxes, API documentation, SDKs, or partner certification programs.
• Experience supporting high-volume, business-critical integrations.
• Familiarity with schema-driven platforms, API lifecycle management, and automated contract testing.
• Experience leading teams through platform modernization or migration of legacy integrations.
• Experience working in a product-led, SaaS, or platform organization.
• Experience leading complex, partner-facing enterprise integrations, including direct communication with senior leaders at external companies.
• Strong prioritization and stakeholder-management skills.
• The ability to move between executive-level conversations and detailed technical or delivery decisions.

Benefits

• Medical, vision, and dental insurance.
• Disability and life insurance.
• Parental and military leave.
• Employee assistance program.
• 401k with match.
• Annual bonus.
• Pet insurance.
• RSUs (equity).
• Paid parking for in-office employees.
• 10 paid holidays.
• Paid time off.
• Weekly All Hands meeting and social committee events.

Before you apply

• Compensation is shown as a range based on experience, skills, and market.

About the company

ZenBusiness helps people start, run, and grow their businesses by handling forms, taxes, and ongoing state compliance. It is a remote company based in Austin, Texas.