Senior Client Success Manager - Programmatic

The role

You will manage client campaigns and performance in programmatic advertising. You will work with clients and agencies to reach their goals and grow accounts with Zeta.

What you will do

• Learn Zeta's offerings, reporting analysis, competitive advantages, resources and processes, and present them to prospects and customers
• Launch and manage cross-channel programmatic advertising campaigns with clients and internal teams
• Lead weekly client status meetings on campaign reporting, optimizations and insights
• Work with sales to give strategic upsell recommendations when performance and offerings fit a customer's needs
• Prepare and present high-impact reporting with the analytics team
• Keep customer satisfaction high in every interaction

Required qualifications

• 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
• Hands-on experience activating, optimizing and reporting on campaigns within leading DSPs
• Ability to develop and cultivate relationships and work effectively at all levels of the decision process
• Strong analytic skills, including high comfort with Excel
• Passion for digital media and thorough knowledge of the programmatic advertising industry
• Exemplary written and verbal communication skills
• Initiative-taking, strong work ethic, able to work autonomously while receptive to guidance
• Intelligent, outgoing, with strong interpersonal skills
• Comprehensive experience with MS Office, particularly Excel and PowerPoint
• Ability to travel as needed

Benefits

• Unlimited PTO
• Excellent medical, dental and vision coverage
• Employee Equity and Stock Purchase Plan
• Employee Discounts
• Virtual Wellness Classes
• Pet Insurance

Before you apply

• Zeta considers applicants without regard to sex, race, color, religion, age, disability, veteran status, or national or ethnic origin, and does not discriminate on the basis of sexual orientation or g

About the company

Zeta Global is an AI-powered marketing cloud that helps marketers acquire, grow and retain customers. It was founded in 2007 and is headquartered in New York City, with offices around the world.