Strategic Account Director

The role

You will act as the link between presales strategy and post-sales execution, working across sales, customer success, data cloud and analytics teams. You will build client relationships, develop strategic roadmaps and share performance insights from the Zeta Marketing Platform.

What you will do

• Serve as the primary liaison across sales, customer success, data cloud, and analytics teams.
• Bridge presales strategy with post-sales execution and keep objectives continuous.
• Develop and deliver forward-thinking strategic roadmaps aligned with client goals.
• Provide actionable insights and opportunities from the Zeta Marketing Platform to enhance client campaigns.
• Leverage ZMP Intelligence offerings.
• Build deep client relationships as a trusted advisor.
• Facilitate collaborative client sessions to drive innovation and alignment.
• Ensure onboarding and activation of first-party (1P) data, using audience intelligence to optimize campaigns.
• Monitor and manage roadmap deliverables and timelines.
• Write and share reports explaining progress, insights and suggestions.

Required qualifications

• 8+ years of experience in strategic account management, marketing strategy, or related roles.
• Proven expertise in leveraging first-party (1P) data for marketing insights, personalization and activation.
• Solid knowledge of cross-channel marketing, including digital, media and traditional channels.
• Exceptional collaboration and interpersonal skills.
• Exemplary analytical skills.
• Outstanding communication and presentation skills, including presenting to senior stakeholders.
• An initiative-taking, problem-solving mindset.
• Bachelor's degree in marketing, Business, or related field.

Nice to have

• Paid digital media experience within retail, CPG, pharma, finance and travel industries.
• MBA.

Benefits

• Unlimited PTO
• Medical, dental, and vision coverage
• Employee equity
• Employee discounts
• Virtual wellness classes
• Pet insurance

Before you apply

• Applicants are considered without regard to sex, race, color, religion, age, disability, veteran status, or national or ethnic origin, nor sexual orientation or gender identity or expression.

About the company

Zeta Global is an AI-powered marketing cloud, founded in 2007 and headquartered in New York City with offices around the world. Its Zeta Marketing Platform unifies identity, intelligence and omnichannel activation.