Senior Product Manager (Technical) - Case Management

The role

You will own the product roadmap and lifecycle for case-management capabilities, which move insurance cases from new-business intake through underwriting, issuance and placement. You will lead technical discussions with Engineering and mentor a lean team of Product Managers.

What you will do

• Own the product roadmap and lifecycle for case-management capabilities across new business and underwriting.
• Lead technical discussions with Engineering and manage technical and business requirements end to end.
• Partner with cross-functional teams to meet product requirements, evaluate performance and move features to commercialization.
• Define delivery and deployment timelines for new product, feature, maintenance and service-pack releases.
• Ensure the technology and architecture roadmap supports the business roadmap.
• Act as customer liaison on technical matters such as integration, custom development and requirements.
• Lead major releases and make enhancements respond to carrier, distributor and end-user needs.
• Mentor a lean team of Product Managers and act as technical consultant to the product organization.
• Champion data-privacy and regulatory and compliance requirements in workflows handling sensitive information.

Required qualifications

• 9+ years in Product Management, including analysis of software design, development and deployment.
• Bachelor's or Master's degree or equivalent in technology or a related field.
• Strong background as a technical and functional Product Manager or Business/Product Analyst in an enterprise environment.
• Hands-on understanding of API integration, SQL and data analysis.
• Strong understanding of the SDLC, technology system interfaces and data integration.
• Expert-level experience with Agile delivery methods (Scrum/Kanban) and related tooling.
• Experience coaching and mentoring Product Managers.
• Ability to influence and lead within a cross-functional, globally distributed team.
• Strong communication, problem-solving and analytical skills.

Nice to have

• Experience delivering workflow-heavy or case/lifecycle-management products (new business, underwriting, claims or servicing).
• UI/UX design sensibility and exposure to B2C products.
• Familiarity with data-privacy and regulatory requirements in a regulated industry.
• Experience in the Life & Annuity industry.

Benefits

• Health and dental insurance.
• Parental leave.
• Profit sharing.
• PF.
• Incentive and bonus opportunity.
• Tuition reimbursement.
• Excellent career progression.
• Competitive compensation.

Before you apply

• Apply through the online application in the careers section of the company website.

About the company

Zinnia is a technology platform for accelerating life and annuities growth, serving over 100 carrier clients, 2,500 distributors and partners, and more than 2 million policyholders. It is an Equal Opportunity employer.