Product Manager -Technical (Life Insurance & Annuity)

The role

You will help run product work for life insurance and annuity technology. This includes research, roadmap and requirements, integrations with engineering teams, and handling escalated production issues.

What you will do

• Take part in all product lifecycle steps: research, competitive analysis, planning, positioning, roadmap, requirements and launch
• Analyse consumer needs, market trends and partnerships from an ROI and build vs. buy view
• Find product gaps and propose ideas to grow market share and improve customer experience
• Work with cross-functional teams to meet product requirements and move products to commercialization
• Help set delivery and deployment dates for product and maintenance releases
• Help develop business and technical solutions and manage API integrations with engineering teams
• Help investigate escalated production issues and work with teams to resolve them
• Document business impact, resolution steps and preventative measures in incident reports

Required qualifications

• Bachelor's or Master's degree with 5+ years of work experience in product management or business analysis
• Experience in the life insurance or annuity domain
• Good technical understanding of the product development lifecycle, API integrations and SQL
• Good understanding of system interfaces, data integration, networks, client/server and operating systems
• Knowledge of business process modelling using decision tables/trees and data flows
• Strong customer service and relationship management skills
• Strong written, oral and interpersonal communication skills
• Willingness to develop industry knowledge
• Analytical and organized
• Self-starter, flexible and motivated

Nice to have

• Experience in BFSI industry across annuity, mutual funds, financial services or life insurance

Benefits

• Excellent career progression
• Competitive compensation
• Health and dental insurance
• Parental leave
• Profit sharing
• Provident fund (PF)
• Incentive and bonus opportunity
• Tuition reimbursement

Before you apply

• Apply through the online application in the careers section of the company website

About the company

Zinnia is a technology platform for life and annuities growth, serving 100+ carrier clients, 2,500 distributors and partners, and over 2 million policyholders. It has over $180 billion in assets under administration.