Senior Product Manager (Technical)

The role

You will lead the API build and client onboarding for enterprise clients, from technical kickoff through production go-live. You will define technical requirements and work with Sales and Pre-Sales to win and launch business.

What you will do

• Write product requirements, API specifications (OpenAPI), and acceptance criteria; drive the SDLC end to end
• Own and execute client onboarding and implementation from kickoff through go-live
• Serve as senior technical point of contact for client engineering, architecture, and security teams
• Partner with Sales and Pre-Sales on API-led opportunities, including demos and RFP responses
• Define platform architecture, data models, and canonical schemas across APIs, events, and persistence
• Define requirements for event-driven integrations, including Kafka and webhooks
• Define API traffic management and access policies, including rate limiting, throttling, and OAuth 2.0
• Work with engineering on production issues and client escalations to find root cause
• Drive execution across large, geographically distributed engineering and QA teams
• Build a repeatable onboarding playbook and reduce time to go-live

Required qualifications

• 8+ years of technical product management, solutions architecture, or technical implementation experience
• 4+ years on API or platform products
• Experience writing detailed product requirements and owning the SDLC end to end for enterprise APIs
• Experience leading enterprise onboarding and implementations from kickoff through production go-live in a client-facing role
• Experience with REST API design, OpenAPI, OAuth 2.0, API gateways, rate limiting, throttling, and IP whitelisting
• Experience with software architecture and data modeling for distributed systems
• Experience with relational and NoSQL databases, including writing SQL
• Experience with event-driven architectures including Kafka and webhooks
• Experience with reference data structures and document management systems
• Experience driving execution with large, geographically distributed engineering teams
• Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent practical experience

Nice to have

• Experience in life insurance, annuities, or financial services
• Familiarity with insurance data standards such as ACORD
• Experience with API gateways and developer portals (e.g., Kong, Apigee, AWS API Gateway) and observability tools (e.g., Datadog)
• Experience with schema registries, Avro or JSON Schema, and change data capture (CDC)
• Experience with AWS-based architectures
• Prior hands-on software engineering or architecture experience
• Ability to write concisely and present complex technical topics to engineers and senior executives

Benefits

• Health and dental insurance
• Parental leave
• 401(k)
• Incentive/bonus opportunity
• Tuition reimbursement
• Competitive compensation and career progression

Before you apply

• Apply through the online application in the careers section of the company website

About the company

Zinnia is a technology platform for accelerating life and annuities growth, with over $180 billion in assets under administration. It serves 100+ carrier clients, 2,500 distributors and partners, and over 2 million policyholders.