Technical Delivery Manager

The role

You will manage complex technical initiatives from plan through delivery. You will keep teams, Engineering, Product and business leads aligned on timelines, risks and outcomes.

What you will do

• Orchestrate the full lifecycle of complex initiatives, keeping teams aligned on timelines and core deliverables
• Facilitate collaboration between Engineering, Product and business leads so progress stays visible
• Evaluate and mitigate risks, partnering with stakeholders on contingency plans
• Spot resource gaps and work with leadership to clear blockers
• Ensure delivery roadmaps meet operational and technical benchmarks
• Manage technical dependencies for production launches with cross-functional teams
• Turn technical updates into status reports that show business value and risk
• Balance shifting priorities and build consensus among stakeholders
• Use AI tools such as Claude and Cursor to improve reporting, documentation and output
• Manage Jira and Confluence for stakeholder tracking and visibility

Required qualifications

• 5+ years in technical project leadership or program management in a tech-centric organization
• Proven success steering multi-stakeholder technology programs through complex dependency maps
• Technical literacy, including modern integration patterns, APIs and agile software lifecycles
• Advanced proficiency in Jira, Confluence and structured execution frameworks
• Ability to stay composed and manage risk in rapidly changing environments
• Strong communication skills to bridge technical teams and business partners
• Ability to build trust and maintain momentum when teams have conflicting priorities
• Familiarity with automation and AI to boost productivity and team visibility
• Track record of supporting technical work through production readiness and deployment
• Exceptional organizational habits with a focus on accountability and team speed
• Independent decision-making and judgment about when to escalate critical blockers
• Personal values that align with how we work at Zip

Benefits

• Flexible working culture
• Incentive programs
• 20 days PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match

Before you apply

• Zip participates in the federal government's E-Verify program

About the company

Zip is a global Buy Now, Pay Later company that gives customers simpler and fairer ways to pay. Its core markets are the US and ANZ, with merchant partners including Amazon, Best Buy, eBay and Uber.