Senior Systems Engineer

The role

You will own Zip's corporate IT systems, including identity, endpoint management and office networks. You will build automation to reduce manual work and lead complex L3 technical issues, including a shared on call roster.

What you will do

• Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
• Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
• Maintain and improve Sydney office networks, ensuring reliable, secure connectivity.
• Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
• Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders.
• Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

Required qualifications

• Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
• Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
• Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
• Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
• Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
• Experience delivering technical projects, collaborating with stakeholders and mentoring others.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks.
• Alignment with Zip's four values: Customer First, Own It, Stronger Together and Change the Game.

Nice to have

• Exposure to enterprise APIs or infrastructure automation.

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• $299 annual wellbeing allowance.
• Free access to EAP service Sonder for you and family members.
• Discounted private health insurance and discounted fitness sessions through ClassPass.
• 2 days paid volunteering leave per year.
• Access to the Flare Benefits Hub and Novated Leasing.
• Fee-free Zip products and discounts with Zip merchant partners.
• Team social events, free breakfast daily, and weekly free lunches.

Before you apply

• Accommodations are available on request for the recruitment process.

About the company

Zip Co Limited (ASX: ZIP) is a digital financial services company offering point-of-sale credit and digital payment services. It operates in Australia and the US, connecting customers with merchants.