Product Analyst

The role

You will act as the link between raw data and business decisions for Zip's product org. You will analyze product funnels, report key metrics, and help product teams track outcomes and run experiments.

What you will do

• Analyze user behavior across assigned product funnels and recommend improvements.
• Partner with product managers to track initiative outcomes against hypotheses.
• Share funnel insights with product, design, and engineering partners.
• Lead weekly reporting of key funnel metrics and investigate or escalate discrepancies.
• Own and evolve the product analytics catalog.
• Collaborate with the analytics team and flag upcoming work to the data organization.
• Maintain and update the A/B testing catalog with experiment learnings.
• Build and maintain a repository of competitor funnel screenshots and research.

Required qualifications

• Bachelor's degree in a relevant field (e.g., Business, Economics, Computer Science, Data Analytics).
• 2+ years of experience in product analytics, product operations, or growth roles.
• Professional experience in analytics at a fintech or e-commerce company, including examples of identifying funnel opportunities.
• Proven ability to turn complex data into clear insights that drive decisions.
• Strong SQL skills to write, validate, and troubleshoot queries.
• Proficiency in at least one analytics visualization tool (e.g., Looker, Tableau, Amplitude).
• Familiarity with experimentation frameworks and interpreting A/B test results.
• Strong cross-functional communication skills, including presenting data to influence stakeholders.
• Highly organized with a systems mindset.
• Curious, collaborative, and comfortable working with multiple stakeholders.
• Demonstrated use of AI in the performance of your role.

Nice to have

• Advanced degree or formal training in data analytics or product strategy.
• Experience conducting competitive research or user journey mapping.

Benefits

• Flexible working culture.
• Incentive programs.
• Unlimited PTO.
• Generous paid parental leave.
• Family support policies.
• Company-sponsored 401k match.
• Learning and wellness subscription stipend.
• Employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices.
• Casual dress code at the Union Square office.

Before you apply

• Zip participates in the federal government's E-Verify program.
• Applicants must confirm the information provided is true and correct.

About the company

Zip Co Limited (ASX: ZIP) is a digital financial services company offering point-of-sale credit and digital payment services. It operates in Australia and New Zealand and the US.