Strategic Partner Manager

The role

You will own a portfolio of strategic partnerships and turn shared goals into commercial results. You will build joint business plans, drive merchant acquisition and transaction growth, and work with Commercial, Product, Marketing and Operations teams.

What you will do

• Build and nurture strong relationships with strategic partners and help their teams recommend Zip to merchants.
• Develop and deliver joint business plans with clear measures of success.
• Drive merchant acquisition and transaction growth through targeted partner initiatives and collaborative selling.
• Create and execute partner go to market strategies, including enablement and marketing initiatives.
• Lead regular partner business reviews using commercial insights and performance data.
• Work closely with Commercial, Product, Marketing and Operations to deliver partner initiatives.
• Identify opportunities to expand Zip's partner ecosystem and support onboarding of new relationships.
• Build business cases, presentations and commercial proposals.
• Share partner insights and find smarter ways for teams to collaborate.
• Take ownership of commercial, operational and relationship risks.

Required qualifications

• Experience in strategic partnerships, partner management, account management, channel sales, marketing or a related commercial role.
• A demonstrated ability to grow existing partnerships or accounts with measurable commercial outcomes.
• Experience developing joint business plans, go to market strategies or partner growth initiatives.
• An understanding of how payment providers, ecommerce platforms and technology ecosystems help businesses scale and acquire merchants.
• Strong commercial judgement.
• Excellent relationship building and stakeholder management skills.
• Strong communication, presentation and storytelling skills.
• A proactive and adaptable approach to managing competing priorities and ambiguity.
• A mindset that embraces AI and new tools.
• An aptitude for identifying and managing risks.
• Alignment with Zip's four values: Customer First, Own It, Stronger Together and Change the Game.

Nice to have

• Experience in fintech, payments, ecommerce or a fast growing technology business.

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• $299 annual wellbeing allowance.
• Free access for you and family members to the Sonder wellbeing platform.
• Discounted private health insurance.
• Discounted fitness sessions through ClassPass.
• 2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year.
• Fee-free Zip products and discounts with Zip merchant partners (AU).
• Team social events, free breakfast daily, and weekly free lunches (Sydney and Melbourne).
• Access to the Flare Benefits Hub and Novated Leasing, with savings and potential tax benefits.

Before you apply

• The posting asks for a mindset that embraces AI and new tools.

About the company

Zip Co Limited (ASX: ZIP) is a digital financial services company offering people-centred products. It operates in Australia and New Zealand, connecting millions of customers with a broad network of merchants.