Inside Sales - Existing Account Manager

The role

You will work on the inside sales team. You will call existing accounts to upsell and upgrade their use of ZipRecruiter's products, run product demos, and manage a sales pipeline.

What you will do

• Keep a high level of customer satisfaction.
• Use internal data and third-party labor market insights to lead sales demos.
• Find hiring challenges and offer ZipRecruiter products and hiring campaigns as solutions.
• Schedule outbound sales calls to warm and cold leads, referrals, and former customers.
• Manage a sales pipeline to forecast new monthly recurring revenue.
• Meet or exceed sales goals.
• Schedule and run demos with clients.
• Manage free trials of the product.
• Make 50+ phone calls (10+ conversations) per day to an assigned book of paying customers.
• Work with Existing Account Managers on upsell opportunities.

Required qualifications

• At least 1 year of sales experience.
• Strong interpersonal and communication skills, including over the phone.
• Ability to thrive under pressure and tight deadlines.
• Excellent oral and written skills for presentations.
• Proficiency with Google Suite programs.
• High need for achievement and competition.
• Strong organization and time management skills.
• Coachable, and implements advice from the manager.
• Resourceful, and finds ways to overcome obstacles.
• Regular, reliable, and predictable attendance.

Benefits

• Competitive salary.
• Exceptional benefits package.
• Flexible vacation and paid time off.
• Employer-matched 401(k) plan.
• Medical, financial, and other benefits.
• Possible equity, bonuses, or commission, depending on the position.

Before you apply

• Dev Bay training: one week of new-hire onboarding, then 7 weeks of sales training.
• Commission is eligible during Dev Bay training, but the main focus is building skills.

About the company

ZipRecruiter is an online employment marketplace that uses AI-driven smart matching to connect job seekers and businesses. It partners with job boards and offers mobile, web, and email services.