Sr. Product Manager, Identity & Apply

The role

You will own Product for the job seeker profile and the apply flow on ZipRecruiter. You will decide what we ask job seekers and when, and how to move them from a job click to a completed, high-quality application.

What you will do

• Own KPIs across the funnel for the job seeker profile and apply flow
• Align employer Product, matching, trust and safety, engineering, mobile, messaging, and legal and compliance teams on a shared roadmap
• Decide what we learn about job seekers, how we learn it, and how we use it
• Own conversion from job click to started application and from started to completed application
• Partner with employer-side teams on application quality and delivery to employer systems
• Track apply starts and completions, profile completeness and accuracy, and job seeker retention
• Design, run, and resolve experiments with attention to long-term marketplace health
• Talk to job seekers and run research on the moment of applying

Required qualifications

• 5+ years of product management experience with a record of delivering results
• Experience shipping products that depended on many teams with competing goals
• Strong UI/UX instincts for high-traffic consumer flows
• Understanding of how shared platforms and APIs are built and extended
• Ability to reason about model quality and failure modes
• Experience owning a high-volume consumer flow such as onboarding, checkout, sign-up, or application, and improving its conversion through experimentation
• Experience shipping product features powered by machine learning, such as extraction, classification, ranking, or generative assistance
• Data-driven, analytical approach to interpreting metrics
• Direct customer focus, including personally conducting user research
• Highly self-motivated

Nice to have

• Experience at a two-sided marketplace such as jobs, real estate, or rideshare
• Experience building user profiles, account systems, or consumer data collection, including privacy and consent
• Experience shipping one product experience across web, iOS, and Android
• Familiarity with applicant tracking systems or other B2B integrations

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible vacation and paid time off
• Employer-matched 401(k) plan
• Full range of medical and financial benefits

Before you apply

• Equal opportunity employer; applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics

About the company

ZipRecruiter is a leading online employment marketplace that uses AI-driven smart matching to connect job seekers and businesses. Its mission is to actively connect people to their next great opportunity.