Sr. Product Manager, Messaging

The role

You will own Product for ZipRecruiter's job seeker messaging channel, covering email and push notifications sent to job seekers. You will decide which messages exist, who gets them and when, and how to balance volume against trust and retention.

What you will do

• Own Product for the entire job seeker messaging channel
• Lead decisions on which messages to send, when, how many, and via which channels
• Set portfolio-level KPIs and manage message performance details
• Design, run and resolve A/B experiments with a focus on long-term business health
• Work with engineering, data science, matching and marketplace teams
• Protect deliverability, sender reputation, compliance and opt-in/opt-out systems
• Serve as the voice of the job seeker for off-platform touchpoints, including user research

Required qualifications

• 5+ years of proven success in product management
• Lifecycle or notifications experience (email, push or lifecycle messaging) at consumer scale
• Comfortable in SQL and fluent in A/B experimentation
• Experience shipping product features powered by ranking, relevance or recommendation models
• Passion for speaking directly with users and conducting user research
• Strong written and verbal communication
• Highly self-motivated

Nice to have

• Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)
• Experience building message selection, frequency capping, channel orchestration or growth/CRM automation at scale
• Working knowledge of email deliverability, sender reputation and compliance including SMS/RCS

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible vacation and paid time off
• Employer-matched 401(k) plan
• Medical, financial and other benefits

Before you apply

• Pay range is set by role, level and location; individual pay depends on work location, skills, experience and education

About the company

ZipRecruiter is an online employment marketplace that uses AI-driven smart matching to connect job seekers and businesses. It offers mobile, web and email services and partners with job boards across the web.