Decision Science Manager

The role

Lead the Enterprise Decision Science team at ZipRecruiter, managing and coaching decision scientists while personally leading strategic analyses. Own the decision science agenda for the full Enterprise lifecycle, from campaign-driven traffic to the apply experience, ATS integrations and candidate-quality signals.

What you will do

• Manage and coach a team of decision scientists supporting the Enterprise area
• Own performance and career development conversations and set clear expectations
• Prioritize work across concurrent projects and align team capacity with Enterprise and company goals
• Set standards for Data and AI tooling and methodological rigor for the team
• Personally lead strategic analyses in the Enterprise space
• Own the decision science agenda for Enterprise and set analytical priorities with stakeholders
• Evaluate the success of Sales, GTM and Customer Success initiatives using the strongest approach the data supports
• Serve as trusted decision science partner for Product, Engineering, Rev Ops, Sales/GTM and Customer Success
• Turn complex quantitative findings into clear recommendations for technical and non-technical audiences
• Communicate how confident each conclusion is

Required qualifications

• Bachelor's degree in a quantitative field such as mathematics, statistics, computer science, operations research or economics, or equivalent experience
• 6+ years of analytics or data science experience in a product, engineering or tech environment
• 1+ years of people management experience, including performance management and career development
• Demonstrated ability to lead data work on important business initiatives while earning stakeholder trust
• Experience measuring impact with A/B tests and quasi-experimental or causal inference methods (e.g., difference-in-differences, synthetic control, matching)
• Sound judgment in low-data situations, combining limited quantitative evidence with qualitative signals
• Strong business acumen and ability to connect data analysis to measurable business outcomes
• Excellent communication and presentation skills for technical and non-technical audiences

Nice to have

• Experience with performance marketing campaign measurement and optimization
• Experience analyzing customer retention, churn and expansion in B2B or enterprise SaaS
• Experience partnering with Sales, GTM, Rev Ops or Customer Success teams to evaluate initiatives
• Experience with small-sample or account-level data in B2B customer bases
• Familiarity with recruiting, HR tech, ATS ecosystems or two-sided marketplaces

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible vacation and paid time off
• Employer-matched 401(k) plan
• Medical, financial and other benefits

Before you apply

• Equal opportunity employer; applicants considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics

About the company

ZipRecruiter is a leading online employment marketplace that uses AI-driven smart matching to connect job seekers and businesses of all sizes. Its services include mobile, web and email products and partnerships with job boards.