Director, Engineering (The Americas)

The role

Lead and scale the engineering teams in the Americas, including Platform Services and AI, Quote-to-Cash and ZoneProcure. Work with engineering and product counterparts in EMEA and APAC to deliver solutions for global clients.

What you will do

• Attract, lead, mentor and inspire a diverse team of software engineers across the Americas and EMEA.
• Lead the agentic SDLC, Spec-Driven Development and the AI Software Factory model.
• Collaborate with engineering teams in EMEA and APAC on technical vision, priorities and delivery.
• Oversee design, development and deployment of Zone's Platform and AI services (Zoe).
• Provide architectural oversight and hands-on technical leadership across Python, JavaScript/TypeScript, agentic workflows and AWS services.
• Conduct code reviews, architecture reviews and technical mentorship.
• Ensure timely, high-quality software delivery through planning and resource management.
• Work with Product, Professional Services and Customer Success to turn business needs into scalable solutions.
• Serve as a senior technical contact for strategic customer relationships in the region.
• Drive remediation of technical debt and improvements to foundational architecture.

Required qualifications

• Bachelor's degree in Computer Science, Software Engineering or a related field.
• 10+ years of progressive experience in software engineering.
• At least 5 years in senior leadership roles, including leading remote-first teams across multiple time zones.
• Experience with Python, JavaScript/TypeScript, AI/ML pipelines, agentic workflows and LLM/agent frameworks.
• Experience with AWS services including Bedrock, ECS, Lambda and DynamoDB.
• Familiarity with agentic SDLC, CI/CD, DevOps and DevEx.
• Strong understanding of APIs (REST/SOAP), data modeling and systems integration.
• Experience leading teams in the Americas and collaborating across EMEA and APAC.
• Experience working cross-functionally with Product teams across geographies.
• Domain experience in fintech, billing, reporting or ERP systems.
• Excellent communication and stakeholder engagement skills.
• Experience managing complex projects, budgets and resources in a fast-paced environment.

Nice to have

• Oracle NetSuite experience.

Benefits

• Fully remote, high-trust flexible work.
• Autonomy and space to innovate.
• Benefits that support life beyond work. Details at https://www.zoneandco.com/careers

Before you apply

• United States employment is at-will.
• Outside the United States, the role is offered as a Fixed-Term or Permanent Contract based on country of residence, with a written contract.

About the company

Zone & Company Software Consulting LLC is an ERP-native AI platform for financial operations, built for organizations running on Oracle NetSuite. It serves more than 4,500 customers worldwide.