Functional Consultant, EMEA

The role

You will gather and analyze client business requirements and turn them into functional specifications and user stories. You will configure solutions, run product demos and training, and support clients after rollout.

What you will do

• Gather and analyze business requirements from customers
• Translate business requirements into functional specifications and user stories
• Collaborate with technical teams to design and configure solutions that meet customer needs
• Conduct product demonstrations and training sessions for customers
• Assist in testing and quality assurance to ensure solutions meet requirements and are error-free
• Provide ongoing support to customers, troubleshoot issues, and implement enhancements as needed
• Stay updated on industry trends, best practices, and emerging technologies relevant to the domain
• Communicate effectively with customers and internal teams to meet project milestones and manage expectations
• Document processes, configurations, and customisations for future reference
• Participate in pre-sales activities such as solution presentations and proposal development

Required qualifications

• Bachelor's degree or equivalent professional experience
• 3+ years of experience in a functional consulting role within the fintech industry
• Experience with enterprise software implementation projects, preferably ERP, CRM, or other business applications
• Understanding of business processes and ability to analyse and document complex requirements
• Project management skills
• Excellent communication and client-facing abilities
• Ability to work independently and as part of a team in a fast-paced environment
• Analytical thinking and problem-solving skills
• Fluency in English
• Strong attention to detail with the ability to meet tight deadlines
• Ability to communicate professionally, both written and verbal
• Effective problem solving and critical thinking skills

Nice to have

• Additional European languages such as German and/or French

Benefits

• Fully remote, global team with high-trust flexibility
• Benefits that support life beyond the screen, details at the careers page

Before you apply

• For US roles, employment is at-will, with no employment contract or guaranteed continued employment
• For non-US roles, the position is a Fixed-Term or Permanent Contract based on country of residence, subject to a written contract

About the company

Zone & Company Software Consulting LLC is an ERP-native AI platform for financial operations, built for organizations running on Oracle NetSuite. It serves more than 4,500 customers worldwide across Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report.