Functional Consultant, EMEA

The role

Gather and analyze client business requirements and turn them into functional specifications and user stories. Work with technical teams to configure solutions, run product demos and training, and support clients after implementation.

What you will do

• Gather and analyze business requirements from customers
• Translate business requirements into functional specifications and user stories
• Collaborate with technical teams to design and configure solutions
• Conduct product demonstrations and training sessions for customers
• Assist in testing and quality assurance
• Provide ongoing support, troubleshoot issues and implement enhancements
• Stay updated on industry trends and emerging technologies
• Communicate with customers and internal teams to meet project milestones
• Document processes, configurations and customisations
• Take part in pre-sales activities such as solution presentations and proposal development

Required qualifications

• Bachelor's degree or equivalent professional experience
• 3+ years of experience in a functional consulting role within the fintech industry
• Experience with enterprise software implementation projects, such as ERP, CRM or other business applications
• Understanding of business processes and ability to analyse and document complex requirements
• Project management skills
• Excellent communication and client-facing abilities
• Ability to work independently and as part of a team in a fast-paced environment
• Analytical thinking and problem-solving skills
• Fluency in English
• Strong attention to detail and ability to meet tight deadlines
• Ability to communicate professionally, in writing and verbally
• Effective problem solving and critical thinking skills

Nice to have

• Additional European languages such as German and/or French

Benefits

• Fully remote, global team
• High-trust flexibility and autonomy
• Benefits to support life beyond work (details at https://www.zoneandco.com/careers)

Before you apply

• Employment in the United States is at-will; non-US roles are fixed-term or permanent contracts based on country of residence

About the company

Zone & Company Software Consulting LLC is an ERP-native AI platform for financial operations built on Oracle NetSuite. It serves more than 4,500 customers worldwide across Quote-to-Cash, Procure-to-Pay, Treasury, Payroll and Record-to-Report.