Senior Business Intelligence Analyst – Product Analytics

Remote. Posted 5 months ago

The role

You will partner with Product Managers and Engineering leaders to measure product performance, adoption, and retention. You will define KPIs, success metrics, and experiment analysis to drive product strategy and business decisions.

What you will do

Measure product performance, customer behavior, adoption and retention with Product and Engineering teams.
Define success metrics and measurement plans for launches, features and initiatives.
Build and refine KPIs and measurement frameworks.
Define event tracking requirements with Product and Engineering.
Run deep-dive analyses to find trends, risks and root causes.
Design, analyze and communicate experiment and feature launch results.
Present findings through clear narratives and visualizations to Product and Leadership.
Use modern analytics and AI-powered tools to speed up analysis and support governance.

Required qualifications

5+ years in Business Intelligence, Product Analytics, Growth Analytics or a related analytical role in B2B SaaS or technology.
Experience influencing product, business or operational decisions with analytical insights.
Strong SQL skills and experience with large-scale datasets.
Proven ability to define KPIs, build measurement frameworks and translate business questions into analysis.
Strong communication and data storytelling skills for technical and executive audiences.

Nice to have

Experience with Python or other analytical programming languages.
Experience analyzing product adoption, customer behavior, engagement, retention or experimentation outcomes.
Foundational knowledge of AI, large language models and emerging AI technologies.

Benefits

Comprehensive benefits.
Holistic mind, body and lifestyle programs for overall well-being.

Before you apply

A software-based assessment may be used as part of the recruitment process.

About the company

ZoomInfo (NASDAQ: GTM) is an all-in-one AI go-to-market platform for sales, marketing and customer success teams. It offers B2B data on more than 100 million companies and 500 million contacts.