Account Manager, SMB

The role

You will manage about 250 existing SMB customer accounts (companies under 100 employees), focusing on retention and growth. You will upsell through referrals, online product demos, and phone-based deal closing, and keep accurate forecasts in Salesforce.

What you will do

• Manage a book of about 250 existing customer accounts with a focus on retention and growth
• Find new business within existing clients through referrals and relationships
• Run engaging online product demos to convert potential clients
• Build accurate forecasts and pipelines in Salesforce
• Propel and close deals over the phone in a team environment
• Target the right people within existing clients by vertical market and peer ROI
• Prepare thoroughly for all client meetings

Required qualifications

• 2+ years of successful account management experience with consistent quota attainment
• Ability to deliver a compelling message across all levels
• Experience in transactional and solution selling through the full sales cycle
• Outstanding interpersonal and verbal communication skills
• Strong organizational abilities and ability to balance multiple tasks
• High energy and a 'can do' attitude
• Quick qualification skills and relationship-building ability
• Independence and motivation in a dynamic work environment
• Working knowledge of CRM or Salesforce.com

Nice to have

• Experience with ZoomInfo products or similar solutions

Benefits

• Top notch tech stack
• Eligibility for future equity awards
• ERG (Employee Resource Groups)
• Comprehensive medical, dental and vision
• 401k matching: 50% of the first 7% of your contribution
• 12 weeks parental leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus Care.com membership discounts
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance and legal service support
• Variable compensation

Before you apply

• ZoomInfo may use a software-based assessment as part of recruitment
• Qualified candidates with criminal histories are considered per legal requirements
• In Massachusetts, lie detector tests are not required as a condition of employment

About the company

ZoomInfo (NASDAQ: GTM) is an all-in-one AI go-to-market platform that helps sales, marketing and customer success teams identify, engage and convert buyers. It is powered by B2B data covering more than 100 million companies and 500 million contacts.