Account Manager, SMB

The role

You will manage about 250 existing SMB customer accounts (companies under 100 employees), focusing on retention and growth. You will upsell through referrals, online product demos, and phone deal closing, and keep accurate forecasts and pipelines in Salesforce.

What you will do

• Manage a book of about 250 existing customer accounts, focused on retention and growth.
• Use referrals and existing relationships to find new business within current clients.
• Give engaging online product demos that convert potential clients.
• Build accurate forecasts and pipelines in Salesforce.
• Propel and close deals over the phone in a team environment.
• Target the right people within existing clients by vertical market and peer ROI.
• Prepare thoroughly for all client meetings.

Required qualifications

• 2+ years of account management experience with consistent quota attainment.
• Ability to deliver a compelling message that resonates across all levels.
• Experience in transactional and solution selling across the sales cycle.
• Outstanding interpersonal and verbal communication skills.
• Strong organizational abilities and ability to balance multiple tasks.
• High energy and a can-do attitude.
• Quick qualification skills and relationship-building ability.
• Independence and motivation in a dynamic work environment.
• Working knowledge of CRM or Salesforce.com.

Nice to have

• Experience with ZoomInfo products or similar solutions.

Benefits

• Comprehensive medical, dental and vision coverage.
• Eligibility for future equity awards.
• 401k matching: 50% of the first 7% of your contribution.
• 12 weeks parental leave for primary caregivers, 4 weeks for secondary caregivers.
• Family forming benefits up to $20k, plus discounts on a Care.com membership.
• Virgin Pulse Wellness Program.
• Optional add-ons such as pet insurance and legal service support.
• Employee Resource Groups.
• Top notch tech stack.

Before you apply

• Final compensation depends on work location, qualifications, skills, experience and/or training.
• A software-based assessment may be used in the recruitment process.
• ZoomInfo does not administer lie detector tests to applicants in any location.

About the company

ZoomInfo (NASDAQ: GTM) is an all-in-one AI go-to-market platform that helps sales, marketing and customer success teams identify, engage and convert buyers. It offers B2B data covering more than 100 million companies and 500 million contacts.