Manager, GTM Engineering (Professional Services)

The role

Lead a pod of senior GTM engineering and consulting staff and own the capacity, quality and commercial performance of the GTM Engineering professional services sub-discipline. Work with Sales, Product, Engineering and practice leadership to scope, staff and deliver complex enterprise build engagements.

What you will do

• Lead, manage and develop a GTM Engineer team, including Team Leads, Senior and Principal GTM Engineers
• Own capacity planning, utilization and staffing across active engagements and the pre-sales pipeline
• Partner with Sales on pre-sales technical strategy, scoping, pricing, hour estimation and enterprise SOW review
• Serve as escalation point for the most complex or at-risk engagements
• Set and enforce delivery standards for solution design, build quality, documentation, testing and handoff
• Run operating rhythms such as weekly staffing reviews, engagement health reviews and time tracking compliance
• Drive hiring, interviewing, leveling and onboarding for GTM Engineering
• Identify skill gaps and build training, certification and enablement programs
• Partner with GTM Consulting leadership on hybrid engagement models
• Report on utilization, pipeline, engagement health, delivery quality and customer outcomes to leadership

Required qualifications

• 8-10+ years of progressive experience in solutions engineering, technical consulting, implementation or professional services within B2B SaaS or enterprise technology, including 3+ years of people lea
• Bachelor's degree in Business, Economics, Marketing, Computer Science or related field
• Proven track record managing and developing technical teams, including managers or team leads, in professional services or enterprise delivery
• Expert-level understanding of enterprise GTM technology ecosystems, including complex CRM architectures (Salesforce, HubSpot, Dynamics), marketing automation, sales engagement, intent platforms and cl
• Deep expertise in APIs, integrations, automation and modern solution architecture
• Experience with capacity planning, resource allocation, utilization management and pipeline-based staffing
• Strong commercial acumen, including partnering with Sales on scoping, pricing, proposals and enterprise SOWs
• Exceptional communication and executive presence
• Strong operational discipline, including status reporting, time tracking, project governance and delivery quality
• Experience hiring, leveling, promoting and building onboarding, coaching and development programs
• Advanced command of emerging GTM technologies, including generative AI applications, intelligent automation and agentic workflows
• Collaborative leadership mindset with trusted partnerships across Sales, Product, Engineering, CX and executive stakeholders

Nice to have

• Experience managing project portfolios in tools such as Asana, and connecting delivery data to Snowflake or Salesforce reporting
• Experience building or scaling a professional services, solutions engineering or forward-deployed engineering practice
• Professional certifications in Salesforce, marketing automation platforms, or project and program management (PMP, Agile/Scrum, ScrumMaster)
• Formal training or certification in management, coaching or leadership development
• MBA or advanced degree (listed as strongly preferred)

Benefits

• Comprehensive benefits
• Holistic mind, body and lifestyle programs designed for overall well-being

Before you apply

• Hiring may include a software-based assessment; the posting links to a bias audit of that tool
• Lie detector tests are not administered to applicants in any location

About the company

ZoomInfo (NASDAQ: GTM) is an all-in-one AI GTM platform that helps sales, marketing and customer success teams execute go-to-market strategy. It draws on B2B data covering more than 100 million companies and 500 million contacts.