Mid-Market Account Manager

The role

You will manage a book of 80 to 100 mid-market accounts with 100 to 2,000 employees. You will drive renewals, guide clients through GTM One migrations, and grow accounts through upsells and cross-sells.

What you will do

• Own a book of 80 to 100 mid-market accounts (100 to 2,000 employees)
• Secure timely renewals and guide clients through GTM One migrations
• Drive off-cycle upsells and cross-sells from $20K to $50K+ ACV
• Show how peer organizations get return on investment from the ZoomInfo platform
• Work with RevOps and sales leadership on tier-specific migration strategies
• Run online product demonstrations of GTM One capabilities
• Monitor account engagement, spot churn risks early, and coordinate account expansion plans

Required qualifications

• 4+ years of account management or solution sales in mid-market and enterprise accounts
• Proven record of exceeding quotas and driving high net retention rates (NRR/GARR)
• Understanding of SaaS renewal motions and tiered pricing models
• Understanding of data intelligence or CRM ecosystems
• Exceptional verbal and interpersonal communication skills
• Ability to speak credibly with C-suite decision-makers and procurement teams
• Strong organizational skills and a proactive, can-do attitude
• High self-discipline, motivation, and independence

Nice to have

• Salesforce expertise

About the company

ZoomInfo is an all-in-one AI go-to-market platform that helps sales, marketing, and customer success teams identify, engage, and convert buyers. It is publicly traded on NASDAQ under GTM.