Lead Product Designer, Care Access Network

The role

Lead the end-to-end design of partner-facing experiences for Zocdoc's Care Access Network, including dashboards, workflows, reporting, and prototypes. Help healthcare partners see future opportunities and shape product direction across Product, Engineering, and go-to-market teams.

What you will do

• Lead end-to-end design of Care Access Network partner experiences, including dashboards, workflows, and reporting
• Create rapid prototypes exploring new scheduling experiences and partnership concepts
• Develop polished concepts and tailored design narratives reflecting partner brands and business goals
• Help prospective and existing partners imagine a deeper relationship with Zocdoc
• Shape visually rich reporting and storytelling experiences for partners
• Contribute to partner-facing experiences tied to emerging initiatives
• Use prototypes and systems thinking to align Product, Engineering, Business Development, and go-to-market teams
• Mentor other designers and raise the quality of design across workstreams

Required qualifications

• Meaningful experience leading end-to-end product design for complex or ambiguous problem spaces, ideally across B2B products, platforms, or consultative client engagements
• Strong consultative mindset with experience working across multiple companies, clients, or partner stakeholders
• Strong visual, interaction, and systems design craft
• Track record of using prototypes and artifacts to clarify product vision and influence roadmaps
• Comfort operating in ambiguity and connecting related workstreams
• Experience mentoring peers and raising the quality bar
• Curiosity about AI-assisted workflows and openness to code-enabled design environments

Benefits

• Flexible, hybrid work environment at Soho location
• Unlimited vacation
• 100% paid employee health benefit options (medical, dental, vision)
• Commuter benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day, plus beverages and snacks
• Employee Resource Groups and ZocClubs
• Great Place to Work Certified

Before you apply

• Salary ranges are set by alignment with market data; the recruiter will discuss the full compensation package

About the company

Zocdoc is a digital health marketplace that helps patients find and book in-network care online. Founded in 2007, it is a private company with a mission to give power to the patient.