Staff Software Engineer, Appointment Management

The role

You will design and build the backend services, APIs and data models that decide when, where and how appointments can be booked. You will also lead architecture for scheduling and availability systems and mentor other engineers.

What you will do

• Own the design and development of backend services, APIs and data models for scheduling and availability systems
• Drive architectural decisions for complex scheduling logic with focus on reliability, scalability and correctness across millions of bookings
• Lead cross-team technical initiatives and set patterns that improve engineering quality beyond your team
• Collaborate with engineers, product managers and designers to deliver high-impact features
• Champion engineering excellence in code quality, performance and operational ownership
• Mentor peers and encourage adoption of engineering best practices
• Work with cutting edge GenAI tools and technology

Required qualifications

• Track record of designing and delivering backend systems that handle complex domain logic at scale
• Ability to think critically about performance, scalability and reliability of systems
• Ability to break down ambiguous problems into clear technical direction
• Experience mentoring other engineers and encouraging best practices
• Experience integrating generative AI tools into daily workflows
• Ownership mindset: drive initiatives from architectural design through production
• Superb communication skills with stakeholders and audiences at different technical levels
• Humility and treating all people with dignity and respect

Benefits

• Flexible, hybrid work environment
• Unlimited vacation
• 100% paid employee health benefit options (medical, dental and vision)
• Commuter benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and ZocClubs
• Great Place to Work Certified

About the company

Zocdoc is a digital health marketplace that helps patients find and book care, including in-person and video visits. It was founded in 2007 with the mission to give power to the patient.