Integration Health Engineer

The role

You will monitor system integrations between applications, platforms and third-party services. You will troubleshoot errors, API failures and data flow problems, and work with development and operations teams to keep data flowing.

What you will do

• Monitor integration performance and detect anomalies, latency or failures
• Diagnose and resolve integration errors, API failures and data flow disruptions in real time
• Keep integrations functional, efficient and up to date with minimal downtime
• Review logs and alerts to find root causes and document resolutions
• Find inefficiencies in data processing and recommend improvements
• Work with developers, DevOps and IT teams to implement fixes
• Follow industry standards, data protection policies and system security practices
• Document troubleshooting procedures, integration updates and system workflows

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering or a related field, or equivalent experience
• 2-4 years of experience with API monitoring, system health checks, and integration and network troubleshooting
• Proficiency in SQL, Python, PowerShell or Bash for log analysis and automation
• Experience with monitoring tools such as Splunk, Datadog or Prometheus
• Strong problem-solving skills with a proactive approach to issue resolution
• Creativity in problem solving
• Excellent communication and teamwork skills
• Ability to manage multiple tasks and prioritize issues effectively

Nice to have

• Experience working in integration support or system operations
• Familiarity with cloud environments (AWS, Azure, Google Cloud)
• Knowledge of incident management best practices

Benefits

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Catered lunch every day, Ping Pong and other perks
• Daycare/creche facility for kids
• The chance to create a better healthcare experience for millions of patients
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups

About the company

Zocdoc is a digital health marketplace that helps patients find and book in-person or video care online. It was founded in 2007 with a mission to give power to the patient.