Senior Integration Health Engineer

The role

You will keep Zocdoc's system integrations stable, fast and reliable. You will monitor them, troubleshoot errors, and work with development and operations teams.

What you will do

• Monitor integration performance and detect anomalies, latency or failures
• Build, maintain and improve secure internal tooling and AI-assisted workflows using approved tools such as Claude Code and Glean
• Diagnose and resolve integration errors, API failures and data flow disruptions in real time
• Keep integrations functional, efficient and up to date with minimal downtime
• Review logs and alerts to find root causes and document resolutions
• Optimize existing integrations to improve data processing and performance
• Coordinate with engineering, DevOps and IT teams to implement fixes
• Ensure compliance with security standards, data protection policies and best practices
• Document troubleshooting procedures, integration updates and system workflows
• Lead training sessions, serve as the escalation point, perform QA and lead daily standups

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering or a related field
• 4-7 years of experience with API monitoring, system health checks, integration and network troubleshooting
• Proficiency in SQL, Python, PowerShell or Bash for log analysis and automation
• Experience with monitoring tools such as Splunk, Datadog or Prometheus
• Strong problem-solving skills with a proactive approach to issue resolution
• Excellent communication and teamwork skills to work with developers and stakeholders
• Ability to manage multiple tasks and prioritize issues effectively
• Ability to combine technical depth with judgment, confidence and EQ
• Strategic thinking, understanding of priorities and dependencies, and ability to contribute to team planning

Nice to have

• Experience in integration support or system operations
• Experience with QA and mentorship
• Familiarity with cloud environments (AWS, Azure, Google Cloud)
• Knowledge of incident management best practices

Benefits

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks such as catered lunch every day and Ping Pong
• Daycare/creche facility for kids
• The chance to create a better healthcare experience for millions of patients
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups

About the company

Zocdoc is a digital health marketplace that helps patients find and book care, including in-network providers and in-person or video visits. It was founded in 2007 with a mission to give power to the patient.