Sr. Staff SWE, Provisioning Platform

The role

Lead the design and development of backend services for provisioning, licensing, entitlements, approvals, orchestration workflows and subscription lifecycle management. Build API-first platform services using Java and Spring Boot, supporting automation and Agentic AI-assisted user experiences.

What you will do

• Lead the design and development of scalable backend services for provisioning, licensing, entitlements, approvals, orchestration workflows and subscription lifecycle management
• Build API-first platform services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT and secure service-to-service communication
• Architect resilient workflow-driven systems using asynchronous processing, retries, rollback handling, durable state, Kafka/RabbitMQ and orchestration technologies such as Temporal or similar
• Design platform capabilities that enable Agentic AI experiences for guided provisioning, workflow automation, recommendations, troubleshooting and operational insights
• Drive platform reliability, observability, auditability, developer productivity and technical direction through reusable frameworks, SDKs, tooling, automation and mentoring

Required qualifications

• Demonstrated curiosity and active exploration of AI tools, with a history of integrating new technologies into daily workflows
• 8+ years of software engineering experience building large-scale backend, platform, distributed systems or cloud-native applications
• Strong backend development experience with Java and Spring Boot, including production-grade microservices and APIs
• Experience with distributed systems concepts such as resiliency, idempotency, retries, fault tolerance, transactional workflows, eventual consistency and durable state management
• Experience with API-first platform development using REST, gRPC, OpenAPI, OAuth2, JWT, RBAC, audit logging and secure service-to-service communication
• Experience with Kubernetes, Docker, Kafka/RabbitMQ, PostgreSQL, Redis, CI/CD pipelines, observability and production operations

Nice to have

• Experience building provisioning, licensing, entitlement, commerce, billing, subscription lifecycle or internal developer platforms at scale
• Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Prefect or Dagster, plus domain-driven design and event-driven architectures
• Experience with Agentic AI, LLM-based workflows, tool calling, RAG, AI-assisted admin or developer experiences, or practical use of AI-assisted development tools
• Python/FastAPI, Go, React, Next.js or Material UI experience

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Applicants are considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected characteristi

About the company

Zscaler accelerates digital transformation with the Zero Trust Exchange platform, which protects customers from cyberattacks and data loss. The company describes its SASE-based platform as the world's largest in-line cloud security platform.