Senior AI Business Process Analyst (Partner/Channel Selling)

The role

You will lead business process discovery sessions with Partner/Channel and channel leadership, then identify where AI should help sellers and managers. You will work with engineering on feasibility, prompts, and outputs for partner-led selling, and monitor adoption and results.

What you will do

• Lead business process analysis and discovery sessions with Partner/Channel and channel leadership.
• Identify where partner managers, sellers and sales leaders lack clarity, context or preparation, and map the current seller process.
• Assess feasibility with engineering, including data inputs, business logic, dependencies, workflow fit and success metrics.
• Write, test and refine prompts and output formats for AI content such as meeting briefs and deal summaries.
• Evaluate outputs by whether they help sellers or managers decide faster or better, and retire or rework what does not improve outcomes.
• Monitor AI solution performance and adoption, gather seller feedback, and report results to leadership.

Required qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing or positioning AI-driven solutions.
• 4-7+ years in a GTM analyst, RevOps, Partner Operations or Channel Strategy role at a B2B SaaS company.
• Strong domain knowledge of partner/channel-led selling.
• Proven ability to translate an ambiguous partner-motion pain point into a buildable signal specification.
• Track record of shipping analytical solutions or processes that partner teams adopted in production.

Nice to have

• Proven use of AI technologies and workflows to drive operational efficiency, with exposure to how AI agents or models are built.
• Experience with multiple signal types across partner motions (referral, reseller, co-sell).
• Familiarity with PRM and co-sell platforms such as Impartner, Crossbeam or Salesforce PRM.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

About the company

Zscaler is a security company whose Zero Trust Exchange platform protects customers from cyberattacks and data loss. It describes itself as building an AI-native enterprise.