Transformation Architect - Enterprise

The role

Lead customer engagements that uncover business challenges and assess current-state architecture. Guide healthcare customers toward future-state designs built on Zscaler's Zero Trust Exchange. Facilitate whiteboard sessions and workshops to plan Zero Trust transformation.

What you will do

• Lead cross-functional workshops to uncover business priorities, technical challenges, and current-state architecture
• Guide customers through Zero Trust digital transformation aligned to business goals
• Identify pain points, drivers for change, and decision criteria
• Translate customer requirements into architectures, use cases, and solution designs
• Lead clearly articulated strategic architecture discussions with executive and technical stakeholders
• Differentiate Zscaler through technical vision and architecture leadership
• Create high-level Zero Trust architectures and transformation roadmaps
• Assess existing environments and deliver future-state recommendations, including High-Level Design documentation
• Influence and mentor teammates across the organization

Required qualifications

• Native level Japanese language ability
• 10+ years of experience in networking and cybersecurity
• Advanced degree or equivalent technical experience, supported by relevant industry certifications
• Deep knowledge of Zero Trust Architecture and related laws, regulations, and best practices
• Strong understanding of networking and security environments
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions

Nice to have

• Advanced industry certifications in networking, cybersecurity, or network architecture (e.g., CCIE, JNCIE, CISSP, or equivalent)
• Experience in a customer-facing technical leadership or evangelist role
• Cloud expertise or experience in adjacent technical domains
• AI fluency: using coding assistants, LLMs, and Generative AI tools for troubleshooting, solution design, automation, and customer problem-solving, while validating AI outputs
• Experience positioning AI-driven threat intelligence, automated policy enforcement, or AI security frameworks to enterprise clients

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Native level Japanese language ability is required

About the company

Zscaler accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. Its Zero Trust Exchange platform, distributed across 200+ public data centers, is described as the world's largest in-line cloud security platform.