Transformation Architect - Commercial

The role

Lead customer engagements to uncover business challenges and assess current architecture. Guide commercial customers toward future-state designs built on Zscaler's Zero Trust Exchange.

What you will do

• Lead cross-functional workshops to uncover business priorities, technical challenges, and current-state architecture
• Guide customers through Zero Trust digital transformation aligned to business goals
• Identify pain points, drivers for change, and decision criteria
• Translate customer requirements into architectures, use cases, and solution designs
• Lead strategic architecture discussions with executive and technical stakeholders
• Differentiate Zscaler through technical vision and architecture leadership
• Create high-level Zero Trust architectures and transformation roadmaps
• Assess existing environments and deliver future-state recommendations, including High-Level Design documentation
• Influence and mentor teammates across the organization

Required qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions
• Native level Japanese language ability
• 10+ years of experience in networking and cybersecurity
• Advanced degree or equivalent technical experience, supported by relevant industry certifications
• Deep knowledge of Zero Trust Architecture and related laws, regulations, and best practices
• Strong understanding of networking and security environments
• Demonstrated curiosity and active exploration of AI tools, with a history of integrating new technologies into workflows

Nice to have

• Advanced industry certifications in networking, cybersecurity, or network architecture (e.g., CCIE, JNCIE, CISSP, or equivalent)
• Experience in a customer-facing technical leadership or evangelist role
• Cloud expertise or experience in adjacent technical domains
• Strong AI fluency: using coding assistants, LLMs, and Generative AI tools to speed troubleshooting, solution design, and automation, while validating outputs

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Native level Japanese language ability is required

About the company

Zscaler accelerates digital transformation with its Zero Trust Exchange platform, which protects customers from cyberattacks and data loss. The company describes its SASE-based platform as the world's largest in-line cloud security platform.