Staff AI Business Process Analyst, Go To Market (GTM)

The role

You will lead discovery sessions with Account Executives and Sales Management to map how they sell today and where AI should help. You will define the AI-generated signals and outputs, such as meeting briefs and deal summaries, and work with engineering to build and prioritize them across the direct sales motion.

What you will do

• Lead business process analysis and discovery sessions with Account Executives and Sales Management
• Map the current seller process and identify where AI should help
• Turn seller and sales leadership gaps into AI-powered insights and recommendations
• Assess feasibility with engineering, including data inputs, business logic, dependencies and success metrics
• Write, test and refine prompts and output formats for AI-generated content such as meeting briefs and deal summaries
• Evaluate outputs by whether they help sellers or managers decide faster or better, and retire what does not improve outcomes
• Monitor AI solution performance and adoption, gather seller feedback and optimize output quality
• Report results to leadership to guide prioritization and investment

Required qualifications

• 4-7+ years of experience in a GTM analyst, RevOps or Sales Strategy role at a B2B SaaS company
• Strong domain knowledge of direct selling motions
• Foundational understanding of AI/ML technologies
• Experience leveraging, securing or positioning AI-driven solutions within your functional domain
• Proven ability to translate an ambiguous seller pain point into a concrete, buildable signal specification
• Track record of shipping analytical solutions or processes that sellers actively adopted in production

Nice to have

• Proven ability to use AI technologies and workflows to drive operational efficiency
• Exposure to how AI agents or models are built
• Experience with multiple signal types across the sales funnel
• Familiarity with CRM platforms such as Salesforce or Dynamics

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Zscaler complies with applicable pay transparency rules; the posting does not state a pay range

About the company

Zscaler is a security company whose Zero Trust Exchange platform protects customers from cyberattacks and data loss. The company describes itself as building an AI-native enterprise.