Jira Administrator (Migration/Scripting/Integration)

The role

You will build and support the Jira Data Center platform used by engineering, IT and business teams. You will write custom apps and integrations, keep the platform healthy at scale, and help drive the migration to Atlassian Cloud.

What you will do

• Build, test and maintain custom Jira Data Center apps, plugins and scripted extensions using Java, Groovy and the Atlassian SDK
• Build and maintain integrations between Jira and Confluence, ServiceNow, Slack, CI/CD pipelines and SSO using REST APIs and webhooks
• Work with business and engineering partners to turn requirements into custom workflows, schemes, permissions, automation rules and reporting
• Contribute to the Jira Data Center to Cloud migration: app compatibility, data mapping, migration tooling, dry runs and validation
• Support platform upgrades, patching, performance tuning and production troubleshooting on AWS infrastructure

Required qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing or positioning AI-driven solutions
• 1 to 2 years of experience in Jira Administration
• Working proficiency in Java (or a comparable object-oriented language)
• Solid SQL skills
• Comfort with a scripting language such as Groovy, Python or Bash
• Experience consuming and building REST APIs
• Familiarity with Git-based version control and standard build tooling
• Hands-on exposure to Jira, Confluence or a comparable enterprise workflow platform as a developer, administrator or power user
• Ability to break down ambiguous stakeholder requests into concrete engineering tasks

Nice to have

• Proven ability to use AI technologies and workflows to drive measurable operational efficiency
• Hands-on experience developing Atlassian apps using the Atlassian SDK, ScriptRunner or Forge/Connect
• Exposure to platform migrations or major version upgrades, especially Data Center to Cloud
• Familiarity with AWS services (EC2, RDS, S3, IAM), Infrastructure-as-Code or CI/CD tooling
• Practical understanding of application performance tuning, database indexing and troubleshooting under enterprise load

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Zscaler offers accommodations or adjustments in recruiting for candidates who need them

About the company

Zscaler provides a Zero Trust Exchange security platform that protects customers from cyberattacks and data loss. The company describes itself as building an AI-native enterprise.