Director, P&C Communications & Cultural Narrative

The role

Lead an integrated People & Culture Communications and Creative team as a strategic advisor to senior P&C leaders. Shape employee and candidate messaging for people strategy, culture, and organizational change.

What you will do

• Serve as trusted advisor to senior P&C leaders on tone and executive communications.
• Draft and coach on executive messages, all-hands presentations, leadership briefs and organizational updates.
• Evaluate major People & Culture initiatives to anticipate employee sentiment and downstream impact.
• Shape narrative, sequencing, audience messaging and channels for complex organizational change.
• Build and steward a cohesive cultural narrative across employee and candidate touchpoints, including visual design, video and multimedia.
• Partner with Corporate Communications, Marketing, Talent Acquisition and Executive Leadership to align messaging.
• Set up feedback mechanisms to measure communication effectiveness, sentiment and message retention.
• Lead and develop a multidisciplinary communications, creative and talent brand team.

Required qualifications

• 10+ years of progressive experience across executive communications, corporate communications and Employer Brand/Talent PR.
• Proven track record supporting organizational change in a fast-paced global environment.
• Experience leading communications strategy in a hyper-growth or highly complex global organization with matrixed leadership.
• Demonstrated editorial judgment and ability to challenge and influence senior leaders.
• Experience leading multidisciplinary communications, creative and/or talent brand teams.
• Deep understanding of change dynamics, organizational psychology and messaging risk management.
• Ownership mindset with diplomatic acumen, empathy and judgment.
• Demonstrated curiosity and active exploration of AI tools.
• Comfortable operating as a player-coach, from C-suite alignment to hands-on messaging and creative review.

Nice to have

• Proven ability to use AI technologies and workflows to drive measurable operational efficiency.
• Experience bridging executive communications with high-stakes impact, public affairs or campaign strategy.
• Track record developing enablement tools and briefing guides for frontline managers during growth or transformation.
• Ability to combine strong written narratives with compelling visual messaging for executive presentations.

Benefits

• Various health plans
• Vacation and sick time plans
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Base pay range is benchmarked to role and level and may be higher or lower based on skills, experience and education.
• Zscaler offers accommodations in its recruiting process for candidates who are differently abled, neurodivergent or have pregnancy-related or religious needs.

About the company

Zscaler provides a Zero Trust Exchange cloud security platform that securely connects users, devices and applications in any location. The company describes itself as building an AI-native enterprise where human potential is amplified by machine intelligence.