Senior Manager, Finance Transformation, Order to Cash

The role

This person will define and lead a global order-to-cash (quote-to-cash) transformation for Finance. The role builds an AI-enabled, touchless operating model from contract booking through cash collection.

What you will do

• Define and drive the global O2C vision and a multi-year quote-to-cash transformation roadmap
• Lead touchless finance and agentic AI adoption across order validation, invoicing, revenue recognition, cash application, collections and dunning, with human-in-the-loop checkpoints
• Standardize O2C processes and systems across regions, working with Business Systems on ERP, CPQ, billing and AR platform roadmaps
• Build SOX-ready automated controls and keep contract and billing data aligned with ASC 606
• Prepare the function for global e-invoicing and indirect tax mandates
• Drive adoption and alignment across Sales Ops, Deal Desk, Revenue Accounting, Tax, IT, Order Processing and Revenue Operations

Required qualifications

• Proven experience delivering process automation in finance operations, including RPA, AI, agentic workflows and their governance
• 12+ years in finance operations, O2C, finance transformation or advisory
• At least 4 years leading global O2C or quote-to-cash transformation programs
• Recent experience in B2B SaaS subscription businesses, with knowledge of multi-year, ramped and usage-based billing
• Hands-on delivery across at least 3 end-to-end ERP, billing or AR automation implementations (for example NetSuite, Oracle, SAP, Zuora, Salesforce Revenue Cloud, HighRadius), from requirements through
• Solid understanding of SOX 404 controls design, including automated controls, and ASC 606 revenue recognition as it relates to contract and billing data
• Bachelor's degree in Finance, Accounting, Information Systems or a related field
• Demonstrated ability to drive cross-functional change and explain complex trade-offs to senior executives

Nice to have

• Hands-on experience designing or operating Salesforce CPQ
• Proven ability to use AI technologies and workflows to drive measurable operational efficiency
• Hands-on experience designing and delivering billing systems
• Knowledge or operational experience in revenue recognition

Before you apply

• Company hiring process details are not stated in the posting

About the company

Zscaler is a security company whose Zero Trust Exchange platform protects customers from cyberattacks and data loss. The company describes itself as pioneering security transformation in the AI era.