Manager, Quote to Order

The role

You will lead the Quote-to-Order function, driving operational excellence and continuous improvement across Configure, Price, Quote (CPQ) processes and systems. You will manage product and sprint backlogs on the Salesforce CPQ platform and direct a team.

What you will do

• Partner with business stakeholders to build a long-term strategy and systems roadmap for Quote-to-Order
• Prioritize and groom sprint backlogs to capture user requirements
• Provide application support and drive enhancements on the Salesforce CPQ platform
• Align with go-to-market leaders to optimize processes through experimentation, prototyping and feature development
• Build, direct, mentor and coach team members
• Collaborate closely with Sales Operations, Deal Desk, Finance and Pricing
• Lead operational support, business-critical enhancements and process improvements
• Author business requirements and solution designs

Required qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing or positioning AI-driven solutions
• Strong experience with Quote-to-Order processes, including NPI and CPQ operations
• Architectural mindset when proposing solution designs
• Proven ability to lead operational support and business-critical enhancements
• Success managing product and sprint backlogs
• Demonstrated curiosity and active exploration of AI tools
• 3+ years managing direct reports, including analysts and QA engineers
• Ability to work in a fast-paced environment using Agile methodologies
• Strong analytical, problem-solving and decision-making skills

Nice to have

• Ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience working in a high growth SaaS or technology company
• Hands-on experience executing CPQ implementations at scale
• Highly motivated and self-driven approach to continuous operational improvement

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Applicants must adhere to applicable laws, regulations and Zscaler security and privacy policies

About the company

Zscaler (NASDAQ: ZS) provides a cloud security platform, the Zero Trust Exchange, that protects customers from cyberattacks and data loss. It describes itself as building an AI-native enterprise.