Professional Services Consultant- AMS

The role

You will act as the technical authority for enterprise customers, designing, deploying and optimizing solutions on the Zscaler Zero Trust Exchange platform. You will lead discovery workshops, maturity assessments and migration planning, and work with sales, partners and internal teams to deliver outcomes.

What you will do

• Own the full technical engagement lifecycle for enterprise customers, from discovery and design through deployment, adoption and optimization
• Architect and integrate ZIA, ZPA, ZDX and the Zero Trust Exchange across complex multi-cloud and hybrid environments, including AI-driven workloads
• Lead Zero Trust maturity assessments, technical discovery workshops and migration planning sessions with customer and partner stakeholders
• Guide customers on securing identity frameworks, SaaS ecosystems and AI-powered workflows
• Partner with sales, channel partners and cross-functional teams to deliver consultancy and deployment services that speed customer time-to-value

Required qualifications

• 6+ years of experience in customer-facing technical roles such as Professional Services, Security or Network Consulting, Technical Account Management, Escalation Engineering or SOC operations
• Hands-on experience deploying and operating Zscaler ZIA, ZPA and ZDX in large-scale, complex enterprise environments
• Strong command of SAML, SSO/IdP integrations, MFA, conditional access and ZTNA principles
• Solid foundation in TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies and next-generation firewalls
• Working knowledge of AI/ML security concepts, including shadow AI risk, data loss prevention in AI environments, and securing LLM and API-driven workloads

Nice to have

• Hands-on experience securing cloud-native architectures on Azure, AWS or GCP, including AI/ML pipelines, with exposure to SASE, SSE and converged security frameworks
• Understanding of AI governance, data security posture management (DSPM) and security implications of enterprise GenAI adoption
• Industry certifications: ZDTA / ZDTE, CISSP, CCSP or equivalent cloud and security credentials

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Work shift is 5:00 PM to 2:00 AM IST

About the company

Zscaler provides a Zero Trust Exchange platform that protects customers from cyberattacks and data loss by securely connecting users, devices and applications. It operates a SASE-based cloud security platform across 200+ public data centers globally.