Staff Program Manager – Product Operations & NPI

Santa Clara, California, USA. Posted a month ago

The role

Lead and orchestrate multiple product development and launch programs to deliver on time and at high quality. Act as the central liaison across cross-functional teams, resolve risks and bottlenecks, and give regular updates to senior leadership.

What you will do

Lead and orchestrate execution of multiple product development and launch programs
Act as central liaison for cross-functional alignment
Address program risks and resolve bottlenecks proactively
Provide consistent updates to senior leadership and cross-functional stakeholders
Optimize operational processes to improve collaboration and scalability
Foster a culture of iterative improvement by integrating feedback into process refinements

Required qualifications

Demonstrated curiosity and active exploration of AI tools, with a history of integrating new technologies into workflows
8+ years of experience in Product Operations, Program Management, or NPI
Demonstrated ability to manage complex new product introductions and programs
Strong cross-functional coordination skills
Exceptional communication skills, including aligning stakeholders and giving clear updates to senior leadership

Nice to have

Experience in SaaS or cybersecurity industries
Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
Strategic thinker focused on business outcomes, able to orchestrate complex programs from inception to delivery
Proactive problem-solver who identifies and mitigates risks

Benefits

Various health plans
Vacation and sick time plans
Parental leave options
Retirement options
Education reimbursement
In-office perks

Before you apply

Base salary range is the minimum and maximum target for new hires across all US locations and may be higher or lower based on factors such as skills, experience, and education

About the company

Zscaler is a cloud security company whose Zero Trust Exchange platform protects customers from cyberattacks and data loss. It is listed on NASDAQ under the symbol ZS.