Senior BizOps Analyst - Product Operations

The role

This person will act as an individual contributor in Product Operations. They will turn business questions into data signals, dashboards, and custom data tools using SQL, Python, and AI-enabled workflows.

What you will do

• Partner with Product leadership to clarify high-priority business questions and define the signals, dashboards, workflows, or AI agents needed
• Own the Product Operations signals repository as the single source of truth for business logic, definitions, owners, status, and documentation
• Build clean, reusable data models and advanced SQL transformations for dashboards, applications, decision workflows, and AI agents
• Develop dashboards and Python-based custom data applications when standard BI tools are not sufficient
• Translate ambiguous Product Operations problems into buildable specifications
• Review AI agent outputs and apply ML/NLP techniques where useful
• Present signal performance and recommendations clearly to stakeholders

Required qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions
• 3-5 years of experience in data, analytics, business operations, product operations, or a related role
• Strong SQL skills
• Practical Python experience
• Ability to transform, structure, and validate complex datasets
• Strong data modeling skills for clean, scalable, reusable datasets and metric definitions
• Proven ability to translate ambiguous problems into buildable signal specifications, dashboards, applications, or workflows
• Strong documentation, communication, and independent execution skills

Nice to have

• Experience designing, evaluating, or integrating AI agents, LLMs, or automated decision workflows
• Experience working directly with Product teams
• Experience building internal tools or custom applications beyond standard BI dashboards

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• Zscaler is committed to providing accommodations in its recruiting processes for candidates who are differently abled, have long term or mental health conditions, sincerely held religious beliefs, or

About the company

Zscaler provides a cloud security platform, the Zero Trust Exchange, that securely connects users, devices, and applications. It operates data centers globally and describes itself as building an AI-native enterprise.