Senior Professional Services Consultant

The role

You will build long-term trusted advisor relationships with customers and design and run zero trust security solutions using Zscaler's product suite. You will also advocate customer needs to cross-functional teams to influence product development.

What you will do

• Build long-term trusted advisor relationships with customers to deliver tailored zero trust solutions
• Design and execute solutions using Zscaler products, including SDWAN, CASB, Shadow IT and SaaS integrations
• Collaborate with stakeholders to envision and implement future-proof, transformative processes
• Advocate customer needs with cross-functional teams to influence product development
• Produce documentation, best practices and demos to enable organizational growth

Required qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing or positioning AI-driven solutions
• 8+ years of professional experience in network engineering, network security or professional services
• Bachelor's degree in Computer Science, Computer/Electrical Engineering or a related field
• Advanced proficiency in LAN/WAN routing, HTTP Proxy technologies, SSL interception, and troubleshooting BGP and OSPF
• Ability to be granted and maintain a Public Trust or DoD/DoW security clearance/access
• Willingness to travel to customer sites as needed (up to 40%)
• U.S. citizenship required

Nice to have

• Active or recent (within last 10 years) DoD/DoW security clearance (SECRET or TS)
• Industry certifications such as CISSP, CISM, CCSP, CCNP, CCIE or ZDTE
• Experience architecting successful SDWAN solutions
• Experience implementing AI-driven network security tools, predictive threat intelligence platforms or automated security operation workflows

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Before you apply

• U.S. citizenship is required for this position
• Must be able to be granted and maintain a Public Trust or DoD/DoW security clearance/access
• May require transitioning from remote to onsite work in a government or Zscaler facility

About the company

Zscaler is a security company whose Zero Trust Exchange platform protects customers from cyberattacks and data loss. It operates the SASE-based Zero Trust Exchange across 200+ public data centers globally.