Zscaler

AI-native People Enablement Manager

Escazu, CRI. Posted 23 days ago

The role

You will design AI-native learning solutions and run enablement programs that help employees adopt AI tools in their daily work. You will also facilitate hands-on workshops and learning labs, and build a network of internal AI champions.

What you will do

  • Design AI-native learning solutions and maintain resource hubs
  • Use generative AI tools to build modular learning assets, guides and micro-learnings
  • Own the end-to-end operations, scheduling, communications and delivery of enterprise-wide enablement programs
  • Facilitate enablement workshops and hands-on learning labs across the organization
  • Build an active network of AI champions and early adopters who share use cases with peers
  • Partner with AI Governance on security, privacy and ethics
  • Track adoption metrics, sentiment and workflow efficiency gains to improve enablement programs

Required qualifications

  • Hands-on proficiency with modern generative AI tools and enterprise LLMs
  • 5+ years of experience in talent enablement, instructional design or program management in fast-paced enterprise environments
  • Proven experience using AI tools to design modern enablement resources
  • Track record of facilitating engaging, interactive workshops and hands-on learning labs for cross-functional audiences
  • Strong project management and organizational skills, with success coordinating cross-functional stakeholders, schedules and enterprise communications

Nice to have

  • Experience designing AI literacy curriculums, enablement modules, or custom internal AI assistants and agents
  • Background driving enablement, adoption or change initiatives in high-growth SaaS, enterprise software or cybersecurity organizations
  • Experience measuring enablement efficacy through sentiment analysis, behavioral scorecards, adoption metrics and business impact indicators

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Before you apply

  • Zscaler complies with applicable pay transparency rules
  • Accommodations or adjustments are available in the recruiting process for candidates who need them

About the company

Zscaler (NASDAQ: ZS) provides a cloud security platform, the Zero Trust Exchange, that protects customers from cyberattacks and data loss. The company describes itself as building an AI-native enterprise where human potential is amplified by machine intelligence.

AI-native People Enablement Manager at Zscaler | JobZoey