AI Enablement Architect

Bellevue, Washington, USA; Santa Clara, California, USA. Posted 22 days ago

The role

You will design and deploy AI-driven learning solutions, such as conversational agents and workflow-embedded guidance, that replace static LMS courses. You will also lead company-wide AI capability-building for the People & Culture organization and measure enablement impact.

What you will do

Design and deploy conversational agents, contextual digital coaches and workflow-embedded guidance
Architect and scale company-wide AI capability-building initiatives
Own the end-to-end enablement charter for the People & Culture organization
Build an internal network of AI champions to share use cases and best practices
Establish enablement measurement frameworks tied to business impact and productivity
Run learning sprints, live tool walkthroughs and hands-on learning labs
Partner with cross-functional stakeholders on capability-building and change initiatives
Ensure enablement aligns with security, privacy and ethical guardrails

Required qualifications

Hands-on daily proficiency with modern generative AI tools
5+ years in enablement, talent development or instructional design in fast-paced environments, including direct AI enablement or AI transformation experience
Proven track record designing bite-sized learning assets, playbooks and toolkits embedded in daily workflows
Demonstrated success facilitating engaging, interactive workshops and labs for cross-functional audiences
Proven ability to partner with cross-functional stakeholders on capability-building and organizational change

Nice to have

Experience designing agentic learning solutions, custom internal AI assistants or AI literacy curricula
Background driving enablement or change initiatives in high-growth SaaS, enterprise software or cybersecurity
Track record measuring success through behavioral scorecards, sentiment analysis and business impact metrics

Benefits

Various health plans
Vacation and sick time plans
Parental leave options
Retirement options
Education reimbursement
In-office perks

Before you apply

Pay range is for all US locations and may be higher or lower based on skills, experience and education
Applicants must adhere to applicable laws, regulations and Zscaler security and privacy policies
Accommodations are available in the recruiting process on request

About the company

Zscaler is a cloud security company whose Zero Trust Exchange platform protects customers from cyberattacks and data loss. It is publicly traded on NASDAQ under ZS.