Office & Community Manager

The role

You will own the day-to-day workplace experience for Zuora's Chennai office, covering facilities, vendors, budgets, employee programs and community-building. You report to the APAC Workplace Manager and work with HR, IT, Finance, Procurement, Security and building management.

What you will do

• Own daily workplace operations so the office is safe, clean, functional and ready for employees and visitors.
• Oversee housekeeping, pantry, reception, security, maintenance, access control, transport and related services.
• Manage workplace vendors: quotations, negotiations, contracts, SLAs, AMCs and service reviews.
• Monitor invoices, purchase orders and payments with Finance and Procurement; support budgeting and expense tracking.
• Plan and deliver employee engagement, celebrations, wellness and community programs.
• Coordinate logistics for leadership visits, town halls, meetings and external visitors.
• Ensure compliance with workplace, building, fire safety and statutory requirements; run drills and risk assessments.
• Maintain office asset, space and seating records; coordinate onboarding and offboarding workplace needs.
• Support office moves, renovations and workplace improvement projects.
• Prepare periodic reports on expenditure, vendor performance and engagement for the APAC Workplace Manager.

Required qualifications

• Typically 6–8 years of experience in workplace operations, facilities management, corporate office administration, hospitality or employee experience.
• Experience managing office services, vendors, budgets, events, workplace projects and compliance requirements.
• Ability to take ownership of local workplace operations and prioritize competing, time-sensitive needs.
• Understanding of financial operations such as invoice validation, purchase orders, expense tracking and vendor cost control.
• Clear communication with employees, leaders, vendors, landlords and cross-functional partners.
• Confident use of Microsoft Office or Google Workspace; ability to learn procurement, ticketing or facilities systems.

Nice to have

• Experience in a technology, SaaS or multinational corporate environment.
• Experience supporting office moves, renovations, space planning or workplace improvement projects.
• Familiarity with sustainability, environmental health and safety, business continuity or accessibility programs.
• Experience creating employee engagement or community-building programs.

Benefits

• Competitive compensation, variable bonus and performance-based rewards, and retirement programs.
• Medical insurance.
• Generous, flexible time off, paid holidays, wellness days and a company-wide year-end break.
• Paid parental leave, including fully paid leave for eligible employees, subject to local policy.
• Learning and development stipend.
• Volunteering opportunities and charitable donation matching where available.
• Mental wellbeing resources and support.
• Benefits may vary by location and will be shared during the interview process.

Before you apply

• Benefits may vary by location; details are shared during the interview process.

About the company

Zuora provides a platform for subscription, usage-based and outcome-based business models, and is building a quote-to-cash platform with an AI-ready foundation. It is an equal opportunity employer.