AI Product Manager, Enterprise AI

The role

You will own the strategy, roadmap, and outcomes for employee-facing Enterprise AI products, including an AI learning experience and AI agents. You will work with AI Solutions Engineers, release managers, and business leaders to deliver them, and own the training and messaging that help them land.

What you will do

• Define the vision, roadmap, and success measures for your products.
• Translate employee needs into requirements, user stories, and acceptance criteria.
• Prioritize the backlog using impact, effort, risk, and data.
• Run continuous discovery with employees and functional leaders.
• Work with engineers, architects, and vendors to ship increments on a predictable cadence.
• Coordinate dependencies with Security, Legal, Data, HR, and Finance.
• Own training and enablement for every product you ship.
• Build and run a self-service AI learning experience.
• Write and own messaging for products and company-wide AI updates.
• Define and track product success metrics and apply AI governance guardrails.

Required qualifications

• Bachelor's degree in Business, Information Systems, Communications, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience in product management, product ownership, or a closely related role.
• Demonstrated ability to take a product from discovery through launch and iteration.
• Working knowledge of LLMs and agentic workflows, and the ability to explain them to non-technical audiences.
• Hands-on daily use of generative AI tools such as Claude, ChatGPT, Gemini, Copilot, or Glean.
• Excellent writing and messaging skills, shown through a portfolio or work samples.
• Experience designing and delivering training or enablement for cross-functional audiences.
• Experience defining product metrics and using data and qualitative feedback to make decisions.
• Strong stakeholder management in a matrixed environment.
• Familiarity with tools such as Jira, Asana, Confluence, Slack, and Google Workspace.

Nice to have

• Experience with conversational AI, knowledge management, or employee self-service products.
• Experience building a learning hub, video, or interactive learning content.
• Experience running a champions or community program.
• Experience with AI governance and responsible AI practices.
• Prosci, CSPO, or similar certification.
• Experience in a high-growth SaaS company.

Benefits

• Competitive compensation and variable bonus opportunities.
• Retirement programs.
• Medical, dental, and vision insurance.
• Generous flexible time off, paid holidays, wellness days, and a company-wide year-end break.
• Paid parental leave, subject to local policy.
• Learning and development stipend.
• Volunteer opportunities and charitable donation matching where available.
• Mental wellbeing resources and support.
• Benefits may vary by location.

Before you apply

• Visa sponsorship is not stated in the posting.
• The posting states the base pay range is for the posted position, and final pay depends on factors such as qualifications, location, and internal equity.

About the company

Zuora helps businesses launch new products, automate billing, and unlock recurring revenue with an AI-ready foundation. Its Corporate Operations team builds internal technology for its employees.