Associate Manager, Business Operations

The role

Lead operational execution of key global workflows, starting with the Global Fonts Program and Player Data Compliance strategy across all Zynga games. Act as the central bridge between game studios and corporate teams such as Publishing, Legal, Privacy, Procurement and Engineering.

What you will do

• Lead operational execution of key global workflows, starting with the Global Fonts Program and Player Data Compliance strategy across all Zynga games
• Act as the primary central point of contact for these programs
• Bridge creative game studios and corporate teams to review commercial terms and manage vendor proposal workflows
• Ensure alignment with corporate standards across Publishing, Legal, Privacy, Procurement and Engineering
• Maintain tracking of databases, software clearances, usage records and active contracts
• Drive compliance initiatives, such as identifying and deprecating high-risk assets across the global portfolio
• Evolve operational pipelines for efficiency, using modern tools including generative AI like Gemini
• Partner with technical teams to test and sign off on innovative creative pipelines
• Provide project management support for software migrations, tool rollouts and M&A integration support

Required qualifications

• 2+ years of project management, program coordination or business operations experience
• Demonstrated ability to earn trust and build collaborative relationships across diverse cultures and disciplines
• Strong stakeholder engagement skills and ability to synthesize complex legal or technical requirements into clear updates
• Experience managing high-volume intake workflows, tracking approvals and maintaining documentation
• Proven ability to work independently, manage competing priorities and drive results with minimal supervision
• Hands-on experience with Google Workspace (Docs, Sheets, Slides), Airtable and Atlassian tools (Jira/Confluence)

Nice to have

• Experience within software development, gaming or compliance-heavy environments
• Familiarity with generative AI tools (like Gemini) to optimize daily operations and workflows

Benefits

• Medical, dental, vision and basic life insurance coverage
• 14 paid holidays per calendar year
• Paid vacation of 15 to 25 days per calendar year, or eligibility for the discretionary time off program
• Up to 10 paid sick days per calendar year
• Paid parental and compassionate leave
• Wellbeing programs for mental health and other wellness support
• Family planning support through Maven
• Commuter benefits
• Reimbursements for fitness-related expenses
• 401(K) plan and Employee Stock Purchase Program

Before you apply

• Artificial Intelligence is not being used to screen candidates (Ontario only)
• Zynga does not conduct interviews or make offers over third-party messaging apps; recruiters contact candidates only from official company email domains

About the company

Zynga is a global leader in interactive entertainment and a label of Take-Two Interactive, with games downloaded over 6 billion times across 175+ countries. Founded in 2007 and headquartered in California, its teams span North America, Europe and Asia.