Business Analyst

The role

The Business Analyst leads discovery, facilitation, and requirements development for technical and non-technical initiatives. This role partners with stakeholders to identify problems and translate needs into actionable requirements.

What you will do

• Lead discovery sessions and stakeholder discussions to define business problems and requirements.
• Analyze and document current and future-state processes, workflows, and business rules.
• Review incoming requests, clarify business needs, and route requests for prioritization.
• Develop user stories and acceptance criteria for technical and non-technical initiatives.
• Identify risks, gaps, and dependencies across projects and platforms.
• Participate in solution design, backlog refinement, and sprint planning.
• Partner with QA and stakeholders to support testing and implementation readiness.
• Serve as a coach and mentor for other positions in the department.
• Perform other duties as assigned to support organizational priorities.

Required qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• Minimum of 5 years of professional experience performing business analysis in complex organizational environments.
• Demonstrated experience leading requirements and facilitation efforts for cross-functional, multi-department initiatives.
• Proven track record of delivering high-quality requirements and user stories.
• Experience working within Agile delivery frameworks, including Scrum.
• Experience using tools such as Wrike, Jira, Azure DevOps, Lucidchart, Miro, Visio, or similar platforms.
• Experience working on both technology-focused and business-focused projects.
• Strong understanding of organizational operations, change impacts, and stakeholder management.
• Advanced business analysis skills, including requirements elicitation, analysis, documentation, and validation.
• Exceptional facilitation skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to operate independently and manage ambiguity.

Nice to have

• Experience within membership associations or similar organizations is helpful

Benefits

• Paid Parental Leave
• Breastfeeding Friendly Workplace
• Flexible work schedule
• Commuting Allowance
• Generous Paid Time Off
• Holiday Pay
• Life Insurance
• Community Volunteering Opportunities
• Generous 401(k) Company Contributions
• Medical, Dental, and Vision Insurance
• Learning Opportunities and Tuition Reimbursement
• Company-Sponsored Team Outings

About the company

ACOG is an EEO employer and a federal government contractor.