Engagement Manager

The role

The Engagement Manager leads efforts to recruit, retain, and engage ACOG members and volunteers. This person develops data-informed membership marketing strategies and manages the online member community and engagement tools.

What you will do

• Provide membership marketing guidance and content review.
• Support brand awareness and enforce brand guidelines.
• Analyze membership data to inform strategic planning.
• Execute member recruitment and engagement strategies.
• Partner with marketing team to expand member reach.
• Develop and lead a volunteer engagement strategy.
• Recognize and celebrate volunteer contributions.
• Develop member-focused collateral in collaboration with design team.
• Manage and support the Gather Voices platform.
• Develop and execute ACOG's online member community strategy.

Required qualifications

• Understanding of membership/customer life cycle.
• Excellent analytical, interpersonal and communication skills.
• Demonstrated customer service proficiency.
• Strong problem-solving abilities and curiosity.
• Collaborative mindset suited for cross-department teamwork.
• Bachelor's degree
• 5 years membership association experience, communications experience

Nice to have

• Bachelor's degree, preferably in communications, marketing or related field

Benefits

• Paid Parental Leave
• Breastfeeding Friendly Workplace
• Flexible work schedule
• Commuting Allowance
• Generous Paid Time Off
• Holiday Pay
• Life Insurance
• Community Volunteering Opportunities
• Generous 401(k) Company Contributions
• Medical, Dental, and Vision Insurance
• Learning Opportunities and Tuition Reimbursement
• Company-Sponsored Team Outings

About the company

ACOG is an EEO employer and federal government contractor.