Family Outreach Coordinator

The role

The Family Outreach Coordinator engages families and ensures clear communication regarding grant-funded programs and direct student services. This role empowers parents to make informed decisions and promotes equitable access to educational opportunities.

What you will do

• Develop and implement outreach strategies to inform families about grant-funded initiatives
• Build strong relationships with families to increase awareness, participation, and trust
• Provide clear, timely, and accessible information about available direct student services
• Support families in understanding program options, eligibility, and expected outcomes
• Translate complex program information into parent-friendly formats
• Ensure communication methods are inclusive and accessible to diverse family populations
• Publicly report provider performance related to student outcomes
• Collaborate with internal teams to gather and present data on program effectiveness
• Work closely with school leadership, program staff, and external providers
• Coordinate with community partners to expand outreach and support for families

Required qualifications

• Experience in family engagement, community outreach, or education programs
• Strong communication and interpersonal skills
• Ability to present complex information in a clear, accessible manner
• Effective written and verbal communication
• Cultural competency and responsiveness
• Organizational and project management skills
• Data interpretation and presentation
• Relationship-building and stakeholder engagement

Nice to have

• Bachelor’s degree in Education, Communications, Social Work, or a related field
• Experience working with diverse populations and multilingual communities
• Knowledge of ESSA or education grant requirements

Benefits

• Paid time off
• Retirement contributions
• Optional Basic Life and AD&D insurance
• Voluntary life insurance (employee, spouse, child)
• Discounted childcare at Early Learning Academies locations
• Medical, dental, and vision insurance
• Employee Assistance Program
• Voluntary short-term disability insurance
• Voluntary long-term disability insurance
• Career advancement opportunities throughout Accel Schools

About the company

East Academy is a public charter school serving EK-8th grade students in the South Collinwood community. It is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States.