Product Designer

The role

You will design digital products and services for government agencies. You will work with multidisciplinary teams to create secure, accessible, and user-centered experiences across the full product lifecycle.

What you will do

• Design end-to-end digital experiences for federal programs, platforms, and services
• Translate user needs, policy requirements, and mission goals into design solutions
• Collaborate with product owners, engineers, researchers, content strategists, and accessibility specialists
• Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints
• Apply and contribute to design systems
• Ensure designs meet federal accessibility, usability, and security requirements
• Participate in stakeholder workshops, design reviews, and sprint ceremonies
• Use qualitative and quantitative feedback to measure adoption, satisfaction, and mission impact

Required qualifications

• Bachelor’s degree or equivalent experience
• 2-3 years of experience solving complex design problems and strategic skills
• 2-3 years of experience designing digital products or services in consulting, in-house, or agency environments
• Experience or demonstrated ability in utilizing AI-driven methodologies
• Strong foundation in human-centered design principles, UX, and interaction design principles
• Experience working across the product lifecycle
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
• Experience collaborating with engineering and product teams in agile or iterative delivery models
• Ability to communicate design intent and tradeoffs clearly to diverse stakeholders
• Portfolio demonstrating problem-solving, accessibility considerations, and impact

Nice to have

• Experience working with federal agencies or on public-sector digital services
• Familiarity with U.S. Web Design System (USWDS) and federal design patterns
• Experience designing for complex, high-traffic platforms serving diverse audiences
• Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc.
• Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
• Exposure to service design, journey mapping, or omni-channel government services
• Experience supporting data-informed design using analytics or Voice of the Customer tools
• Prior experience in client-facing or consulting roles within regulated environments
• Relevant Master’s Degree

Benefits

• Certifications
• Industry training
• Hands-on experience

Before you apply

• Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Candidates currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration

About the company

Accenture Federal Services is a technology company within global Accenture that helps the US federal government. Its 13,000+ people work across defense, national security, public safety, civilian, and military health organizations.